Privacy Policy

Bringly BV (Bringly) respects your privacy and personal life, but Bringly sometimes needs your personal information. In this statement you can read how we store, protect and process your data. This privacy statement applies to our website and our Playstore & iOS App (the Website / App) and the services we offer (the Services).

Personal data

In the relevant privacy legislation (from 28 May 2018: the General Data Protection Regulation, also known as: AVG or GDPR) data is considered “personal data” when it “contains information or pieces of information with which a person can be directly or indirectly identified ”. Because this definition is very broad, it covers many types of information. For example, the European Court has ruled that even dynamic IP addresses can be personal data under certain circumstances. Some data processed through our services qualify as personal data. Data Security We are committed to protecting your personal information from loss, destruction, use, alteration, or disclosure of your personal information by unauthorized persons. We do this with, for example, Secure Socket Layer (SSL). This means that those who have nothing to do with your data cannot access it. We also limit access to personal data by employees of personal data to the necessary minimum.

Which personal data do we process and for what purposes? Your personal data can be stored at different times, such as when you visit our Website / App, create a personal account on our Website / App, use our services or contact us. We may process the following personal data:

First and last name

We use your name to address you correctly and to display it on our Website / App and via email.

Email address

We use your email address to create an account for you. to send you important messages about the status of your transport and to send you our newsletter (if you are registered for this).

Mobile phone number

We use your phone number to reach you with important information about the status of your transport and to pass on to users with whom you enter into an Engagement Agreement, so that you can communicate with each other.

IBAN number

We use your IBAN number to transfer fees you have earned through our Services.

Address Details

We use your address details to communicate with the user with whom you enter into a Transport Agreement by specifying where the items can be picked up or delivered.

Facebook account (only the URL)

You can add a link to your Add a Facebook account to your profile, so that other users get a more complete picture of you.

Surf and click behavior

We track the surfing and click behavior of our visitors with pixels, so that we can show our visitors targeted advertisements on other websites.

We store and process your personal data to provide, improve and protect our services and to manage your personal account. Sometimes we will use your personal information to send you important information, such as a change in our terms and conditions or privacy statement.

Why we are allowed to process your personal data

We are allowed to process personal data, because you have given us your unambiguous consent when registering on our Website and entering the data in your account. We may also process certain personal data in order to be able to perform our Services.

​Do we share your personal data with others?

We use external services that process certain personal data on our behalf (Processors). These Processors only process the personal data according to our instructions and never for their own purposes. We conclude a processing agreement with all our Processors, in which they promise to properly protect the data.

We use pixels on our Website. These pixels are only enabled once you agree to our cookie terms or click beyond the landing page. These pixels ensure that we can show you targeted advertisements on other websites. The data about your surfing and clicking behavior that we collect is also shared with the providers of the pixels. These are:

​Facebook (we have their pixel on our website so that we can approach target groups similar to our website visitors on Facebook with advertisements).

Google (we have their pixel on our website so that we can approach target groups similar to our website visitors on Google with advertisements)

These parties are themselves responsible for the processing of the surfing and click data that they receive and use for their own purposes. Apart from the above, we will never pass on or sell your data to third parties without your permission.

Transfer outside the EU

We may transfer personal data to parties outside the European Union if one of our Processors is located outside the EU. The personal data will only be transferred to countries and/or parties that offer an adequate level of protection that meets European standards. Among other things, we will check whether an organization outside the EU is on the Privacy Shield List and whether the protection level of the third country has been approved by the European Commission.

The transfer of data outside the EU will always take place in accordance with the relevant privacy legislation (such as Article 76 paragraph 1 of the Personal Data Protection Act – replaced by Chapter 5 of the GDPR as of 25 May 2018).

 Retention periods

We delete your personal data as soon as they are no longer necessary for the purposes for which we collected them. This means that we will keep the personal data for as long as you have an account with us. After that, we will delete your personal data after one month. We will send an email to inactive users after one year with the option to cancel the account.

 We will only keep personal data longer than mentioned here, if we are legally obliged to do so.


Our Website / App may contain links to other websites. We are not responsible for the content or privacy protection of these websites. We therefore advise you to always read the privacy statement of the relevant website.


A cookie is a small text file that is sent to the browser via a site’s server. The browser then saves the file on your device. Your device will be given a unique number, which our site will use to recognize the device later.

We may use cookies to improve your experience on our Website/App. Cookies also ensure, among other things, that the Website is fast, that you can visit our Website safely and that we can detect errors on our Website. You can always delete or disable cookies yourself via the browser settings. You will then no longer receive cookies while browsing our site. But please note: our site will not work as well without cookies.

Your rights as a data subject

As described in the relevant privacy legislation, you have the right to:

  • Request us to correct or update your data; Request us to delete your data from our database, without stating reasons;
  • Request us to a copy of all personal data that we have processed about you. We can also forward this copy to another data controller at your request;
  • Withdraw your consent to the processing of your data. This has no influence on the validity of the processing operations before the moment you withdraw your consent;
  • Object to the processing of your data with us;
  • File a complaint with the Dutch Data Protection Authority, if you believe that we are processing your data unlawfully
  • You can also view, change or delete your personal data yourself by logging into your account.

Changes to this privacy statement

Bringly may amend this privacy statement. We will notify users registered with us with their email address of any changes. If you are not registered as a user, we recommend that you consult this statement regularly.