Features
With our Shipping Orchestration Platform, you don't have to choose between sustainability, profit, and customer satisfaction. We are happy to explain what you can do with our complete check-out and shipping process.
Smart shipping
The powerful engine behind our platform creates the best combinations for your shipment based on hundreds of data points. You have complete control over what is important, based on your KPIs and customer journey.
The journey of each package is automatically divided into the first mile, the middle mile, and the last mile. A carrier picks up a shipment from a warehouse (first mile), brings it to a local city hub (middle mile), and from there a bicycle courier ensures that the package goes to the delivery address (last mile). For each of these components, our intelligent software chooses the best option.
By intelligently assigning packages to carriers to reduce the ecological footprint, you can easily achieve your sustainability goals.
Label generation
Flexible multi-carrier options
Smart orchestration & shipping rules
Dynamic check-out
Based on various factors including size, weight, address, different inventory locations, and your shipping preferences, the Dynamic checkout displays the most optimal shipping option to your customer. This occurs in real-time based on the data that our capabilities API pushes to the checkout.
If your priority is sustainability, our platform always opts for the most sustainable delivery. In such cases, the system chooses a pick-up at a store or delivery by a bicycle courier or electric car.
Dynamic capabilities check based on capacity
Expand your delivery options (including Home Delivery, Lockers, PUDO's, Click & Collect & Crossborder)
Ship from any location (for example, from your store or warehouse)
Shipping intelligence
With all the data from our platform, such as carrier performance and cost benchmarks, you make better and smarter choices in your shipping and checkout process. Overview and control; You’ve got this!
Meet and improve your shipping results through your shipping portal
Real-time insight into possible cost and CO2 savings
Personalized shipping recommendations
Insight into sustainability
Carrier management
With this feature, you will never have to manage or negotiate your shipping contracts with carriers again. Upload your own contracts to the platform or combine them with our advantageous shipping contracts.
By allowing the software to split the journey of your package, the different carriers are automatically combined when it is the best option. The second line of support and central billing are also included in this feature.
Customer service
Custom reporting per delivery option
Taking over contact with carriers
Claim & return portals
Central billing & checks
Post purchase & tracking
With the whitelabel Tracking feature in our Platform, you and your customers have real-time insight into shipments. This page can be fully customized with, for example, your own logos or a FAQ.
Additionally, with this feature, you can also see the ecological footprint per shipment.
Fire tracking experience after purchase
Sends personalized and proactive shipping updates to your customer
Provides insight into sales triggers after the purchase
